Kinta Riverfront Hotel & Suites - Ipoh

Heard hotel is only two months old and although it's only two months old but the bathroom looked cheap and I believed a few months down the road, the bathroom will be in a bad shape. Hotel lift right now doesn't tells you which floor you are at. No indication either in the lift or outside the lift. Light up the 'clean room' button but end of the day when I got back to the room, nothing was done. Called at least more than three times to the house-keeping as well as reception area but have to complain to manager then they came. Breakfast is consider lousy as this is a 4-star hotel. When I checked in, receptionist said there is no such booking even though I have presented Booked.net email. I told them I have booking and refused to pay anything more than what have written in the email. In the end, they accepted it.

Clean en beautiful rooms

The wifi in the hotel is very poor! Breakfast is also very poor, only Asian food.

nice riverview

the pool attire regulation is too strict. my children were greatly disappointed as they were not allowed to swim with their sports singlets or tees. swimsuits should not be compulsory for hotel pools.

Compared to other hotels, furnishings were modern and comfortable.

The wireless in the room was virtually non existent. Worked for about 15 mins near he desk one night and never for the rest of my stay. I had to go to the lobby to check email, etc. even there it broke often and was slow. Hence the word "free wifi" is a misnomer. Attempts to get help failed as was informed that it people are not around.

Free wifi available, Good location, new and modern rooms

Rooms were Fine but could have been a Little cleaner

hotel baru

masakan yang tiada rasa dan tawar...cef tak pandai masak atau tak ada lidah agaknya

Quite high tech gadgets in use in rooms...

Infrastructural design fault in the basement carpark. Ramp up/down to basement carpark extremely dangerous. Guard post located haphazardly in the middle of the ramp. Driving in the basement is like driving in a Maze... Staffs of Breakfast place seems unaware what 'silverware' means... Misleading label of soft boiled eggs as 'half boiled' eggs...

To be honest, the one and only reason I stayed there is because it sponsored kri Annual Road Race in 2012 and it was the starting and the finish line for the event. No other reason. For this reason alone, I liked my stay very much.

Waiting for the lift was a bit painful.

We chose this hotel as it is new. Amenities is very basic but comfortable. Ideal for a weekend trip or short stay. Nice pool. Breakfast is very basic.

My last stay there, I encountered a staff, Fatin in the coffee house with a very bad attitude. Coffee house was full but she still stood there collecting breakfast vouchers. When asked for a table, she replied that she was only the cashier. When asked why she still keep collecting our vouchers although the coffee house is full, she rudely told us that we can have our voucher back. Basically, staff there are not adequately trained on proper guest services. Also staff uses the guest lifts to transport their linen, supplies etc and they never give priority to the guests. When the lift arrives, they just push their hand trolleys into the lift leaving the guests to wait for another lift.

Checking in service very prompt.

Its new with modern design and comfort. Breakfast is superb.

Great ( business) hotel, lovely swimmingpool on the 4th floor. Rich breakfast buffet.

Poor internet policy, each new login requirres new password.

Suitable location. However sinages should be placed much earlier as I had to go around asking people.Parking outside was good. Underground parkig needs definite improvement regarding lights and "kekuar" (out) signs as I went round in circles. Directions to lobby need prominence and stairways kept clean. Male Indian staff were extremely polite esp. One Umar whose politeness did not have a Malaysian flavour. Unspoilt)(

Breakfast. Deinitely needs improvement. Tables were not cleared of plates etc. I myself had to clear my table. Too many kids (?foc). Keep more wertern cereals etc, not Malaysian in excess.

good value for money. a very good Chinese restaurant.

a new hotel, but already many things broken. bad maintenance. bad service, for example with help for sightseeing. staff is friendly, but know little and cannot give satisfactory information to tourists.

its away from city centre and not so crowded.

Bath room not so cleaned.